Effective Date: September 17, 2026
Next Gen Solutions (“Next Gen Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit nextgenprosoftware.com, use our services, contact us, or communicate with us by phone, email, or SMS/text message.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Business name
Email address
Telephone or mobile phone number
Mailing or business address
Appointment or service information
Information submitted through forms on our website
Customer service and support communications
Information necessary to provide our products and services
We may also collect limited technical information, such as IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use collected information to:
Provide and manage our products and services
Respond to inquiries and requests
Follow up with leads and prospective customers
Schedule and manage appointments
Provide customer support
Send service-related notifications and updates
Send information about our products, services, offers, and promotions when you have provided appropriate consent
Communicate with you by email, telephone, or SMS/text message
Improve our website, services, and customer experience
Maintain security and prevent fraud or misuse
Comply with applicable laws and legal obligations
3. SMS/Text Messaging Privacy
If you provide your mobile phone number and separately consent to receive SMS/text messages from Next Gen Solutions, we may use your number to send messages related to the purposes described at the time of consent.
These messages may include lead follow-up, appointment reminders, customer support communications, service notifications, and promotional or marketing messages, depending on the consent you provide.
We do not sell, rent, or share your mobile phone number or SMS/text messaging consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS consent and mobile phone information will not be used for unrelated third-party marketing.
Message frequency varies depending on your interactions with Next Gen Solutions and the messaging program to which you have subscribed. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to a message. After you send STOP, we may send a confirmation message and will no longer send SMS messages through that messaging program unless you provide a new consent.
For assistance, reply HELP to a message or contact us at:
Next Gen Solutions
Phone: +1 240-981-5046
Email: [email protected]
4. How We Share Information
We may share information with service providers and vendors that help us operate our business, website, communications systems, scheduling systems, customer support systems, and other business functions.
Such service providers may process information on our behalf and are expected to use it only for the services they provide to us.
We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights, prevent fraud, or protect the safety of our customers and others.
5. Cookies and Website Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand website usage, maintain security, and improve our services.
You may be able to control certain cookie settings through your browser.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
8. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Your Choices
You may contact us to request information about personal information we maintain about you, subject to applicable legal requirements.
You may also unsubscribe from promotional emails by following the unsubscribe instructions included in those communications.
For SMS messages, reply STOP to opt out and HELP for assistance.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Next Gen Solutions
Phone: +1 240-981-5046
Email: [email protected]
Website: nextgenprosoftware.com